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Performance Consulting

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Performance Consulting


  • Do you have a pool of employees that are not performing to their highest potential resulting in the risk of achieving business objectives?

Definition:
Based on a mutually agreed upon commitment, partner to identify and achieve performance excellence within an organization.

Key focus is:

  • Identifying performance required to meet corporate and/or departmental objectives.

  • Assessing current performance.

  • Proposing and designing training that addresses the 'gap' between current and required performance.

What ...etc! does:
"The difference between failure and success is doing a thing nearly right and doing a thing exactly right."
Edward Simmons
Phase I
  • Engages in process involving mutual commitment and customer consensus as to expectations and deliverables.

  • Develops a working partnership with client to:

    • Clarify corporate, executive, departmental business goals and objectives.

    • Document performance expectations and what employees must do back on the job to be effective.

    • Assess current performance through interviews and task analysis.

    • Identify the 'gap' between current and required performance.

    • Propose recommendations for addressing the 'gap' and improving performance.
Phase II
  • Mutually commits to action
  • Implements changes.

Benefits to You & Ultimate Impact:
"No one ever attains very eminent success by simply doing what is required of him; it is the amount of excellence of what is over and above the required that determines the greatness of ultimate distinction."
Charles Kendall Adams
  • The collaboration and consensus with an external third-party gives you an objective, non-biased look at employee performance and the foundation to implement measures for improving individual as well as group performance.

  • The assessment of current and required performance shifts focus from what people need to learn to how people are performing on the job and how their behavior needs to change to meet business objectives.

  • The proposing and designing of training that addresses the 'gap' in performance and results in:

    • Focused, targeted training
    • Meeting specific and appropriate performance requirements.
  • You specify the results that are required and have the flexibility to choose where ...etc! engages with your organization.